Saturday, October 27, 2012
Given the new-found focus, I thought I'd recap our recent trials and tribulations with our own Cinderella toilet.
The cooling fan is set to turn on as soon as the lid is lifted. The fan is very important, given the heat generated by the combustion process. Without proper cooling and ventilation, it could be quite dangerous. That's one of the advantages of the Cinderella over other incinerating models; its sensor and fail-safe system is quite sophisticated.
Sooz found that the fan didn't come on when we turned it on, and a quick review of the manual indicated a fan failure. A call to Johan, the Cinderella expert I first met 5 years ago, confirmed it. Johan arranged for a new fan to be sent out along with instructions (in Swedish) and a little repair kit.
There was a bit of confusion in which the fan was sent to Stavsnäs instead of direct to us, but Sooz retrieved it and I was able to indeed replace the fan simply.
I was a bit miffed that the fan failed. After all, our Cinderella doesn't get continuous usage, and I keep the bathroom warm when we are away so it isn't subject to below-freezing temperatures. Then again I suppose not using it on a regular basis might be bad, too.
Johan softened the blow by not charging me for the fan, even though the warranty is only two years. He's a good guy (and so is everyone else I met in the company), plus he knows I am an influential blogger on the subject of incinerating toilets!
All's well that ends well, and our Cinderella is safely shut down until next year.